Our Black Friday Sale begins Wednesday, 19th November with a huge 40% off for 40 minutes!

Our Facebook community members get 10 minutes of early access before the public sale starts.

Once the 50-minute sale window (40% off + early access) ends, discounts will update to:

20-60% off all online stock

Yes! The fun continues all week long with new offers and giveaways (dates will be released as sale progresses)

• 40% off for 40 minutes (community early access)
• T-Shirt Gift With Purchase ($350+ orders)
• Makeup Bag Gift With Purchase
• $1000 TLC Voucher Giveaway
• Bag GWP + Black Friday Exclusive Launch (46 new items at 20% off)
• Cyber Monday,  Last Chance Sale!

No code is needed, discounts will automatically apply at checkout during the sale period.

Yes, you can! Store credits and gift cards can be used toward sale items.

All prices are listed in AUD (Australian Dollars). If you’re shopping internationally, your currency will convert automatically at checkout or you can change your currency at the bottom left of the website.

Yes, the discounts apply globally, but international taxes or duties may still apply depending on your country’s regulations.

Yes! We’re still offering free shipping during our Black Friday sale, but with a little tweak.

Because our discounts are pretty huge this time, the minimum spend for free shipping is $400 during the sale period.

This helps us keep prices as low as possible while still getting your TLC pieces safely to your door.

If your order is under $400, standard shipping rates will apply — but don’t worry, we promise it’s worth it!

This is within Australia only

Due to high order volumes, please allow 4–6 business days for your order to be packed and shipped. Once shipped, standard delivery times apply.

Yes, you’ll receive a shipping confirmation email with your tracking number as soon as your order is dispatched.

Unfortunately, we can’t combine orders once they’ve been placed, each order will ship separately.

You have a 15-minute window after placing your order to edit your shipping address directly in the checkout confirmation screen.

If that time has passed, please reach out to us right away at HERE. If your order hasn’t been picked or packed yet, we’ll do our best to update it for you. Once an order has been processed, however, we’re unable to make any changes.

No, sorry! Our pick-up option will be turned off during the Black Friday period.

During this busy time, our team is working hard to get all online orders out as quickly as possible. Disabling pick-ups helps us keep things running smoothly and ensures everyone gets their goodies on time.

You can return sale items, but only for store credit.

No, we don’t offer exchanges. If you return an item, you’ll receive a store credit at the sale price you paid.

No refunds will be provided for sale items, unless your item is deemed faulty.

We’re so sorry if that happens! Please email us HERE with photos of the issue within 7 days of receiving your order so our team can assist.

Returns must be submitted within 30 days of receiving your order. Orders outside of this will not be accepted.

We’re running several exciting GWP promotions throughout the week (Dates will be revealed closer to the GWP launch):

• T-Shirt GWP: Free tee featuring our Lullaby Market Bag print with $350+ orders.
  
• Makeup Bag GWP: Free reversible pink/purple gingham makeup bag.
  
• Bag GWP: Black Friday exclusive gift bag.

Simply meet the minimum spend for the day’s promotion, the free item will be automatically added to your cart (while stocks last).

Yes! You’ll see the item appear in your cart once you’ve reached the qualifying spend amount.

We’re so sorry if that happens! Please email us HERE with photos of the issue within 7 days of receiving your order so our team can assist.

You’ll have 20 minutes to make changes to your order yourself after checking out. This can be done directly from the checkout page — super quick and easy!

If you miss that 20-minute window and your order has already moved into the shipping line, we won’t be able to make any changes. Our team starts packing right away to get your goodies to you as fast as possible.

Take your time and make sure you’re adding your correct email address. Check your spam or promotions folder first. If it’s not there, reach out to our team at [your email] and we’ll resend it.

We accept all major payment methods including Afterpay, PayPal, Zippay and major credit cards.

Absolutely, all payment plans are available during the sale! There is a $50 minimum spend to use these services.

Most likely not. Once an item sells out, it’s gone for the sale period, especially our exclusive Black Friday launch styles.

We wish we could, but due to high demand, items aren’t held in your cart until your checkout is complete.

Our size guide is available on every product page. You can also refer to customer reviews, Find my fit friend or ask in our community group for real-life fit feedback.

Yes, all items will be organised into collections based on the discount applied. The correct discount will automatically apply at checkout.

Yes! All sale discounts apply globally.

For our US customers, tariffs and duties are now charged at checkout for your convenience. Please avoid placing orders over $800 USD, as any amount above this threshold will incur additional tariffs that must be paid upon delivery.

For all other countries, you may be required to pay import duties or taxes upon delivery. These are set by your local government and are not controlled by The Lullaby Club.

Unfortunately, we can’t, all parcels must be declared accurately as per customs regulations.

Every order placed between 26th–29th November is automatically entered into the draw — no extra steps needed!

The winner will be announced on our social media and contacted directly via email after the sale ends.

Yes, the giveaway is open to customers worldwide!

Only single orders that meet the minimum spend at checkout will qualify. Multiple smaller orders can’t be combined.

Make sure your order is placed during the correct sale window, once the sale time ends, discounts automatically revert. Unfortunately, we can’t manually apply discounts after checkout.

No, gift cards are excluded from discounts.